CUSTOM DESIGNS

Susan designs jewelry for various occasions–engagements and wedding, collegiate jewelry, corporate recognition rings, anniversary pendants, bridal gifts… and even more. Bring in your inspiration pictures or pieces or…

…If you’re unsure what style best fits you, we have a tool for that! Our Style Quiz allows you to choose from everyday ordinary things that you are innately drawn to assign you a primary and secondary design aesthetic and then curates a collection of jewelry options that fit into different style categories. Categories such as art-deco, vintage, modern, and more!

Now the design starts. This is where we will figure your ring size (if applicable) metal quality, stone types, stone sizes, dimensions and size of your piece, all of the details. You get to see these customizations happen in time on our Design Center monitor… no guessing games!

Once the design is finalized and approved, we will submit it to our manufacturer for a quote and final renders of your design. Due to fluctuations in the gold market, we will keep your quote on file for 30 days. If you decide after 30 days, a new quote will have to be submitted. When you decide to move forward, you’ll sign a Custom Design Quote Agreement and place a required down payment of 50% of the total cost of your custom piece. Have gold jewelry you don’t wear? Bring in your gold, and we can give you a melted gold credit to apply to your ring cost.

*A client may request a 3D printed wax of a design for an additional fee.

Once the custom design arrives at the store, Susan will inspect it for any manufacturing defects. When the design passes the inspection, a call will be made to you for pick up!

*Custom designs are typically ready within 3-4 weeks from the time the deposit is paid.